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Professional Development

Looking to boost your personal development, or be better informed to handle tricky situations? 

 Choose us to boost career progression. 

Not sure which course best suits your needs?
Contact us to support your course selection, discounts for group bookings or blended learning options. 

Course prices are based on a class of 10 candidates.


Communication & Customer Service Skills

Poor communication can cause small issues to grow out of control. In this course, a wide range of verbal, visual and written communication skills will improve how your teams and colleagues communicate with each other and with externally external clients.

Select from the units below to bespoke your training.
• Assertiveness  
• Body Language
• Building Relationships
• Communication in the Workplace
• Conflict Resolution
• How to have a Difficult Conversation  
• Email Etiquette
• Thinking Environment in the Workplace
• How to Manage your Appraisal
• How to Lead an Appraisal
• Presentation Training
• Report Writing
• Phone Tone
• Handling Complaints
• Front of House

Contact us for course quotes.

Human Resources

Improve your understanding of employment regulations and grow your skills to maintain and develop a healthy working environment.
Select from the units below to bespoke your training.
• Absence Management
• How to Lead an Appraisal
• Competency Based Interviews
• Effective One to Ones
• Disciplinary & Grievance Procedure
• Equality, Diversity & Inclusion  
• Interview Skills
• Performance Management
• Recruitment & Selection.

Contact us for course quotes.

Leadership and Management

Grow effective leaders to build and maintain a successful team.

Select from the units below to bespoke your training.
• Building High Performing Teams
• Change Management
• Delegation and Decision Making Skills
• Leadership and Management Skills
• Managing Conflict  
• Managing Meetings
• Remote Employees Strategic Planning and Project Management
• Managing Remote and Flexible Colleagues
• Thinking Environment
• Mentoring and Coaching.

Contact us for course quotes.

Health & Wellbeing

Understand how to identify mental health conditions such as stress and anxiety, for a positive and healthy lifestyle at work and at home.
Select from the units below to bespoke your training.
• Confidence and Assertiveness
• Emotional Intelligence Training
• Mental Health and Wellbeing Awareness
• First Aid for Mental Health
• Time Management

Contact us to discuss group bookings
10% of each course fee supports our volunteering within the community